Contact the ID Centre

Ground Floor
Viscount House
Aberdeen International Airport
Dyce, Aberdeen
AB21 7DU

To contact the ID Centre direct, telephone:  01224 725780 / 725781 or fax: 01224 725041

Service times:

Monday to Friday: 08:00 – 16:00 hours

Out of hours contacts:

Security duty supervisor 01224 725 030

To check the status of an ID pass application or to make a general enquiry, contact the ID Security Department at the Business Support Centre:

Tel: 0844 395 0380 or email:

Sending forms:

It's easy to send forms to us:

Forms sent by courier: please use the address below:

Carlson House
Mossland Road
Hillington Industrial Estate
G52 4RX

Tel: 0844 395 0380

Forms sent by post: please use the following address and postcode:

BAA ID Security Department
PO Box 5577
Glasgow G52 4RX