AirRadio provides reliable, convenient and flexible voice and data wireless communications, maintained by an unrivalled level of support that we term Service beyond the call.

In an uncertain world where organisations need to respond quickly and efficiently to change, AirRadio provides the vital link in the communication chain between airlines, their service partners and airport companies to ensure punctual and effective customer service 24/7.

AirRadio’s solutions, offered exclusively to the air transport industry, provide clients with the capability to increase efficiency and reliability of their day to day operations thereby improving utilisation, reducing costs and increasing revenues. In the event of any disruption, professional communications ensures that vital service providers can remain in contact.

With over thirty years experience providing services and support to the global aviation industry we understand how to make communications work better and work smarter. AirRadio is a member of The Team Telecom Group, a subsidiary of Spice Holdings; itself a multi-national services company.

AirRadio’s portfolio of services include: ground and ground to air radio, mobile data services for local and wide area environments, cellular services and integrated applications for airport users.

Ground Operations – keeping it all together
Effective ground communications are of prime importance to airlines as they need aircraft turned round quickly, efficiently and safely in order to maximise the return on these expensive assets.

As airlines increasingly outsource their non-core activities, they have an even greater need for clear and reliable mobile communications to co-ordinate the different agencies employed to supply services such as: baggage handling, security, catering, refuelling, check-in and other specialist services. AirRadio provides ground communications, including ground to air, enabling these agencies to communicate to the different airlines, before, during and after the aircraft turnround, maintaining that vital link for smooth and punctual operations.

Mobile Data – on the move need not mean out of touch
In an airport environment the ability to access, update and transfer data whilst on the move is vital for efficient use of resources, both people and equipment.

The application of mobile data communications linking all aspects of the airport’s operations enables airlines, airports and ground handlers to introduce new ways of working that improve or enhance their customer service.

Cellular Systems – on campus, on budget
Cellular, or mobile phone, services play an increasingly important part in airline communications, but often individuals or departments make purchases separately, missing out on cost savings and making contracts difficult to management. At AirRadio we examine each department’s cellular needs and their contribution to the organisation’s wider communication strategy before proposing a solution to meet both parties’ criteria.

AirRadio’s campus cellular communications are perfect for defined areas such as airports providing the right level of service with easy-to-calculate and control tariffs.

Service, Support and Project Management

The installation and commissioning of a communications solution is never straightforward; every project is different. Before AirRadio begin we advise on the suitable technology available and agree a strategy for migration from your existing systems. Our independent advice makes sure that the overall system will be both appropriate and viable.

Maintained by unparalleled levels of service and support, as agreed with you at the onset of a project, AirRadio solutions really will deliver Service beyond the call.