Customs

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Customs

Which channel?

Arriving from an EU country

If your journey started in a European Union country (your hold baggage will have a green-edged tag), use the blue exit.

Arriving from outside the EU

If your journey began in a country outside the European Union (your hold luggage will have a white tag), use the red channel if you have goods to declare or the green channel if you don't.

Connecting passengers

If you're transferring through Heathrow to a connecting flight you may be able to have your baggage tagged through to your final destination. You will still need to declare any items in your hand baggage which are liable for duty.

For more information please visit the HM Revenue & Customs website.

Travel advice

To ensure a safe, quick journey through the airport, please note the following:

Never carry anything into the UK for somebody else.
Never bring prohibited goods into the UK. If in doubt ask at the Customs enquiry point.
If you are unsure about your duty/tax-free entitlement, go to the Customs enquiry point.
If you are connecting from an international flight to another international flight you will not need to clear Customs.
If you are connecting from an international flight to a UK flight you must clear Customs and Immigration.

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