Aberdeen International Airport receives ‘very good’ rating in Civil Aviation Authority report into accessibility
The airport has been working closely with local disability organisations to improve its understanding of the needs and expectations of passengers with disabilities or reduced mobility.
In order to enhance the service the airport provides, the airport has organised awareness training for teams and is investing in new equipment and improved facilities, which include wheelchairs, waiting areas and an adult changing room.
Fraser Bain, Airport Duty Manager said: “We were delighted to receive a ‘very good’ rating from the CAA in its latest accessibility report, which is a reflection of the commitment of our team to make the airport an accessible and inclusive environment.
“The hidden disability cards and lanyards have proved popular with our passengers and we continue to provide familiarisation visits which help to ease anxieties ahead of travel.
“We’re supporting other initiatives including the development of a virtual reality app to help those with sensory issues and we will look at further ways to give passengers who find travelling difficult the confidence to fly.”