Rapid Antigen Test at the Airport
Location: Aberdeen Airport COVID Testing Centre - across from security search
Results: 12 - 15 minutes - results are then sent to you by email
Cost: £55 per test
> More Info
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Helping each other to travel safely
Together with the wider industry, we are working hard and have committed significant investment towards ensuring the safety and wellbeing of our passengers and staff.
We have introduced a series of measures to ensure our leisure and business travellers enjoy a safe and pleasant experience while passing through the terminal.
It is compulsory for passengers arriving and travelling through the terminal to wear facial coverings at all times and to respect physical distancing. We have introduced markers across the terminal to help support passengers to maintain the correct distance where it is possible to do so.
Aberdeen Airport continues to follow all UK and Scottish Government guidance and we remain in regular contact with the relevant health authorities with regards to the latest developments on Coronavirus (COVID-19).
Helping each other to travel safely
Travel
Don't travel if you have any symptoms
Distancing
Respect safe physical distancing
Sanitiser
Use hand sanitisers located throughout the terminal
Helping each other to travel safely
Cleaning
Enhanced cleaning regimes in place
Screens
Protective screens installed
Facial coverings
Wear facial coverings
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Measures we're taking to keep you safe
We created this page for our passengers and colleagues who may have concerns about COVID-19 and their travel plans. The information has been prepared based on, and following, the advice of Heath Protection Scotland, Public Health England and the UK Government who we are in contact with on a regular basis.
We would urge passengers travelling through Aberdeen Airport to make themselves aware of the most recent government guidance, which can be found here. The latest travel advice can be found on the Foreign and Commonwealth office.
Simple steps to avoid catching or spreading COVID-19 include:
- Washing hands with soap and water often and for at least 20 seconds
- Always wash your hands when you get home or into work
- Use hand sanitiser gel if soap and water are not available
- Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
- Put used tissues in the bin straight away and wash your hands afterwards
- Try to avoid close contact with people who are unwell
Passengers arriving and travelling through the terminal are asked to respect physical distancing.
We have introduced markers across the terminal to help support passengers to maintain the correct distance where it is possible to do so.
- All staff working in the terminal and interacting with passengers will wear personal protective equipment (PPE)
- Protective screening has been installed in key areas of the airport such as our check-in and security halls
- Hand sanitiser dispensers have been installed across the entire airport and all passengers and staff are encouraged to use them as frequently as possible as they pass through the terminal
- Our already thorough cleaning procedures have been enhanced with a specific focus on the regular cleaning and disinfecting of all hard surfaces
- Additional measures include regular use of electrostatic fogging machines proven to disinfect surfaces within two minutes
- Passenger touchpoints are being treated with an advanced long-lasting antimicrobial protection surface bonding solution
- While all our trollies are subject to the above-enhanced cleaning measures frequently, self-cleaning stations have been set up in our domestic and international baggage halls
Additional measures
All passengers should arrive at the airport wearing protective facial coverings and those who don’t will be able to access them in the terminal. It is important to stress that anyone who is experiencing Coronavirus (COVID-19) symptoms or feeling unwell should not travel to the airport. Posters and signage explaining these additional measures are in place throughout the terminal.
There are currently two testing facilities at Aberdeen International Airport.
1. NHS Testing facility
This testing facility is not operated by Aberdeen Airport. It is a government-run operation and only people with COVID19 symptoms should use this testing facility.
Appointments are required.
Please do not come to the Airport terminal building.
Fill out the self-referral form on the Government website.
The Aberdeen Airport COVID-19 Drive Through site is located on the East Side of the Airport on Wellheads Drive (AB21 7GQ), this was formerly the Park and Depart car park.
Please follow the yellow highway signage for NHS COVID-19 Testing centre from all directions.
2. PCR and Rapid Antigen Testing Facilities
Aberdeen Airport has partnered up with TAC Healthcare Group Ltd (TAC) to offer onsite rapid antigen testing, PCR park and Test and PCR walk-up facilities to passengers who require this service before they fly.
Rapid Antigen Test PCR Park and Test
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International travel & quarantine
Passengers travelling to Scotland from outside the Common Travel Area should be aware of the entry requirements from their country of departure.
You may be required to isolate for ten days on return and enter a government managed quarantine facility dependent on country of departure.
Please visit the below Scottish and UK government website links for the most up-to-date information and guidance.
Scottish Government COVID-19 Health Measures at Borders: International Travel
Scottish Government COVID-19 Guidance on Travel and Transport
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UK Passenger Locator Form
You must complete this form online before you arrive in the UK from any country. This includes if you’re travelling from a country or territory where you do not have to self-isolate when you arrive in the UK. You must complete this form even if you’ve already completed a different form to enter another country.
If you do not complete the form before you arrive in the UK, it might take you longer to enter the UK.
You cannot submit the form until 48 hours before you are due to arrive in the UK. Please visit the below UK government website link to complete your form.
https://www.gov.uk/provide-journey-contact-details-before-travel-uk
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Travel & Airline updates
A number of airlines have cancelled flights in response to the latest travel advice regarding Coronavirus. Please contact your airline for specific flight information before travelling to the airport. You can check the status of your flight on our flight information page.
All of our car parks are open and operational for those customers still flying, or being picked up/dropped off. Our Long Stay car park remains open for all Offshore parking customers - it is located on Montrose Road across the road from Bristow’s terminal, a special discounted rate of £4.60 is available for all vantage card customers and buses are available to drop off and pick up at all 4 heliports.
Car Rental is as an essential service, therefore is exempt from closure during the events of COVID-19. For revised hours for each of our car rental companies please click here.
For specific flight information please contact your airline directly.
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Retail updates
There are currently three cash machines available for the withdrawal of currency, dispensing UK pounds (sterling), euros and dollars - one before security within the Arrivals corridor and two after security.
Hot drinks are available at vending machines before security next to International Arrivals and after security at gate 10.
Retail Units Currently Open
Boots
Our Boots store after security is currently open*.
Opening Times:
Monday - Friday: 04:00 - 18:00
Saturday: CLOSED
Sunday: 08:00 - 16:00
*Opening times are reduced and are subject to change.
Boots.com is currently unavailable. Boots apologise to customers for any inconvenience this may cause.
Costa
Costa after security is currently open*.
Opening Times:
Monday - Friday: 05:00 - 17:00
Saturday: 04:30 - 10:30
Sunday: 08:30 - 16:30
*Opening times are reduced and are subject to change.
Discover Aberdeen
Our Discover Aberdeen store after security is currently open*.
Opening Times:
Monday - Friday: 05:00 - 18:00
Saturday - Sunday: CLOSED
*Opening times are reduced and are subject to change.
Northern Lights Lounge
The Northern Lights Lounge after security is currently open*.
Opening Times up to 1st August:
Monday: 04:30 - 14:30
Tuesday - Thursday: 04:30 - 11:30
Friday: 04:30 - 17:00
Saturday: CLOSED
Sunday: 07:30 - 12:00
From 1st August - 31st December:
Monday: 04:30 - 15:00
Tuesday: 04:30 - 12:00
Wednesday - Thursday: 04:30 - 11:00
Friday: 04:30 - 17:30
Saturday: 04:30 - 10:30
Sunday: 07:30 - 11:00
*Opening times are reduced and are subject to change.
The maximum stay in the Lounge is up to 3 hours from your arrival time.
The Distilling House
The Distilling House after security is currently open*.
Opening Times:
Monday - Wednesday: 04:00 - 18:00
Thursday - Friday: 04:00 - 20:00
Saturday: 04:00 - 11:00
Sunday: 04:00 - 20:30
*Opening times are reduced and are subject to change.
WHSmith
Our WHSmith main store after security is currently open*.
Opening Times:
Monday - Friday: 04:30 - 18:00
Saturday: 04:30 - 10:30
Sunday: 04:30 - 18:00
Opening Times from 11th July onwards:
Monday: 04:30 - 19:30
Tuesday: 04:30 - 19:00
Wednesday: 04:30 - 19:30
Thursday: 04:30 - 20:00
Friday: 04:30 - 19:30
Saturday: 04:30 - 10:30
Sunday: 04:30 - 20:30
*Opening times are reduced and are subject to change.
WHSmith
Our WHSmith arrivals store before security is currently open*.
Opening Times:
Monday - Friday: 06:30 - 20:00
Saturday: CLOSED
Sunday: 10:30 - 18:30
Opening Times from 11th July onwards:
Monday - Wednesday: 07:30 - 20:00
Thursday: 07:30 - 20:30
Friday: 07:30 - 20:00
Saturday: CLOSED
Sunday: 10:00 - 18:00
*Opening times are reduced and are subject to change.
World Duty Free
Our World Duty Free store after security is currently open*.
Opening Times:
Monday: 04:00 - 19:00
Tuesday: 04:00 - 21:30
Wednesday: 04:00 - 19:00
Thursday: 04:00 - 20:00
Friday: 04:00 - 19:30
Saturday: 04:30 - 12:00
Sunday: 04:30 - 19:00
*Opening times are reduced and are subject to change.
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Booking & Product updates
With increasing news coverage around the spread of Coronavirus, we’ve been working with our booking partner APCOA to provide you with information around refunds and cancellation terms for any existing parking and lounge bookings.
From 13th March 2020, the following terms apply to existing bookings regardless of whether your travel has been cancelled by your airline, tour operator or as a result of you wishing to change your travel plans.
Our contact centre is currently experiencing high volumes of calls. Please avoid calling or emailing unless you are due to travel in the next 72 hours. We recommend that you follow the advice below as the team are having to prioritise customers whose immediate travel plans are now impacted.
Product Update
All of our car parks are open and operational for those customers still flying, or being picked up/dropped off.
Our Long Stay car park remains open for all Offshore parking customers -it is located on Montrose Road across the road from the Bristow’s terminal, a special discounted rate of £4.60 is available for all vantage card customers and buses are available to drop off and pick up at all 4 heliports.
Flexible product booking
If you’ve pre-booked parking on a flexible product, you can cancel and get a refund, or amend your booking online as part of the terms of the product you’ve booked. This can be completed online up to 2 hours before your arrival date into the car park. Please visit the manage my booking section on the Aberdeen Airport website or, visit the website you booked through and cancel or amend once you’ve logged into your booking.
If you’ve pre-booked a lounge on a flexible product, you can cancel and get a refund, or amend your booking online as part of the terms of the product you’ve booked. This can be completed online up to two hours before your arrival date into the lounge. Please visit the manage my booking section on the Aberdeen Airport website or, visit the website you booked through and cancel or amend once you’ve logged into your booking.
Non-flexible product booking
We have amended our booking policy meaning you can cancel and get a refund, or amend your booking that you made directly with Aberdeen Airport.
Please visit the manage my booking section on the Aberdeen Airport website or email us with your booking reference number and contact details and we’ll respond to you as soon as possible.
Contacting Us
Please avoid calling or emailing to follow up on your refund. The team is dealing with every customer enquiry as quickly as possible but are experiencing unprecedented levels of contact at the moment which is impacting our response time. They will get back to all customers in due course and ask you to bear with and thank you for your patience and understanding at this time
Please see the frequently asked questions for more information and help.
Coronavirus FAQs
