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Coronavirus FAQs

Last updated: 23 May at 17:15

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COVID FAQs

You can find a list of frequently asked questions relating to Coronavirus below

  • COVID Testing
  • Traveling Safely
  • Airport Services
  • Travel Questions

COVID Testing

Can I book a COVID test at Aberdeen Airport if I am not flying from the airport?

Yes. You can book a private COVID test at Aberdeen Airport even if you are not flying.

Aberdeen Airport has partnered up with TAC Healthcare Group Ltd (TAC) to offer various COVID testing options to those who require this service.

TAC is a clinician-led health care provider based in Aberdeen City but covering the whole of the UK. They are regulated by Health Improvement Scotland and the Care Quality Commission.

Book a Test

Can I book my day 2 test at Aberdeen Airport when returning from abroad?

Travel rules for passengers arriving in Scotland from abroad ended in March 2022, meaning day 2 tests are no longer required for vaccinated or un-vaccinated passengers arriving to Scotland.

Visit the GOV.SCOT website for the most up to date information:

Coronavirus (COVID-19): international travel - gov.scot (www.gov.scot)

Do you provide a reference that is accepted on UK passenger locator form?

Travel rules for passengers arriving in Scotland from abroad ended in March 2022, meaning passenger locator forms are no longer required for vaccinated or un-vaccinated passengers arriving to Scotland.

Visit the GOV.SCOT website for the most up to date information:

Coronavirus (COVID-19): international travel - gov.scot (www.gov.scot)

What do I need to do if I am arriving from a foreign country?

Travel rules for passengers arriving in Scotland from abroad ended in March 2022. If you are arriving in Scotland from a foreign country you do not need to:

Complete a Passenger Locator Form

Take any COVID-19 tests before you leave for Scotland, or after you arrive

Isolate when you arrive

 

Visit the GOV.SCOT website for the most up to date information:

Coronavirus (COVID-19): international travel - gov.scot (www.gov.scot)

What do I need to do if I am transiting through London to Scotland?

Travel rules for passengers arriving in Scotland from abroad ended in March 2022. If you are arriving in Scotland from a foreign country you do not need to:

Complete a Passenger Locator Form

Take any COVID-19 tests before you leave for Scotland, or after you arrive

Isolate when you arrive

 

Visit the GOV.SCOT website for the most up to date information:

Coronavirus (COVID-19): international travel - gov.scot (www.gov.scot)

Do I need a rapid antigen test to travel?

Some countries still require that you take a rapid antigen test before you arrive.

It is your responsibility to check you are not only booking the correct COVID test but also ensure you leave enough time to get the results before you fly.

Please visit the Foreign travel advice - GOV.UK for a complete list of requirements per country.

RAPID ANTIGEN TEST

Aberdeen Airport has partnered up with ICTS UK & Ireland and the TAC Healthcare Group Ltd (TAC) to offer onsite rapid antigen testing to passengers who require this service before they fly.

Book Rapid Antigen Test

Do I need a PCR test to travel?

Some countries still require that you take a PCR test before you arrive.

It is your responsibility to check you are not only booking the correct COVID test but also ensure you leave enough time to get the results before you fly.

Please visit the Foreign travel advice - GOV.UK for a complete list of requirements per country

PCR Testing

Aberdeen Airport has partnered up with ICTS UK & Ireland and the TAC Healthcare Group Ltd (TAC) to offer PCR Park & Test facilities to passengers who require this service before they fly.

Book PCR Test

Where can I get a COVID test?

Aberdeen Airport has partnered up with TAC Healthcare Group Ltd (TAC) to offer various COVID testing options to our passengers who require this service before they fly.

TAC is a clinician-led health care provider based in Aberdeen City but covering the whole of the UK. They are regulated by Health Improvement Scotland and the Care Quality Commission.

Book a COVID test

Are COVID tests free?

NHS COVID-19 RT-PCR tests are free for those with symptoms, those asked to have a test by a local council or by their hospital, or when a test is considered necessary by a clinical or public health professional. This does not include travel. Find out more about NHS testing here

Aberdeen Airport has partnered up with TAC Healthcare Group Ltd (TAC) to offer various COVID testing options to our passengers who require this service before they fly. Find out more here.

Do I need a negative COVID test before travelling to the Netherlands?

Some countries still require that you take a rapid antigen test before you arrive.

It is your responsibility to check you are not only booking the correct COVID test but also ensure you leave enough time to get the results before you fly.

Please visit the Foreign travel advice - GOV.UK for a complete list of requirements per country.

COVID Testing at Aberdeen Airport

Aberdeen Airport has partnered up with the TAC Healthcare Group Ltd (TAC) to offer Test facilities to passengers who require this service before they fly

Learn More

Do I need proof of a negative COVID-19 test to travel to England?

Travel rules for passengers travelling to England ended in March 2022. If you are arriving in England you do not need to:

Complete a Passenger Locator Form

Take any COVID-19 tests before you leave for England, or after you arrive

Isolate when you arrive

 

Visit the GOV.UK website for the most up to date information:

Travel to England from another country during coronavirus (COVID-19) - GOV.UK (www.gov.uk)

Do I need a COVID test to fly to London from Aberdeen?

Travel rules for passengers travelling to England ended in March 2022. If you are arriving in England you do not need to:

Complete a Passenger Locator Form

Take any COVID-19 tests before you leave for England, or after you arrive

Isolate when you arrive

 

Visit the GOV.UK website for the most up to date information:

Travel to England from another country during coronavirus (COVID-19) - GOV.UK (www.gov.uk)

Do I need a Covid test to travel to Aberdeen?

Travel rules for passengers arriving in Scotland ended in March 2022. If you are arriving in Scotland you do not need to:

Complete a Passenger Locator Form

Take any COVID-19 tests before you leave for Scotland, or after you arrive

Isolate when you arrive

 

Visit the GOV.SCOT website for the most up to date information:

Coronavirus (COVID-19): international travel - gov.scot (www.gov.scot)

Can I pay for an antibody test?

Aberdeen Airport has partnered up with TAC Healthcare Group Ltd (TAC) to offer various COVID testing options to our passengers who require this service before they fly.

TAC is a clinician-led health care provider based in Aberdeen City but covering the whole of the UK. They are regulated by Health Improvement Scotland and the Care Quality Commission.

Learn More

Do I pay VAT on my COVID Tests?

No. The Coronavirus Tests do not include VAT.

Is there an age restriction for COVID testing?

No, there is no age restriction for COVID testing.

Can I book a PCR Test without the use of a car?

Yes you can. Our PCR Park & Test is for those with and without the use of a vehicle. If you do not require parking, enter your first initial and surname as the Vehicle Registration Number.

What happens if I request a refund?

When you make a booking online the value is held as pending in your bank account. This is part of the pre-authorisation check performed by merchants in order to confirm there are available funds to process your transaction. Note, when the balance is pending the money has not yet left your bank, rather it is queued waiting to be sent to us.

Requesting a refunded within 48 hours of making your purchase will instruct our merchant to void the transaction, which halts the process detailed above. A message will be to your bank instructing them to release the pending balance back to your account.

The amount of time it takes to release the pending balance is entirely set by your bank, and it is out with our control to accelerate this process.

If you have requested a refund out with 48 hours of making your purchase, then please allow up to 21 working days for this to be proceed.

When are the tests available?

The operating hours for each test available are published on each covid product page. Please view the pages via the links below:

Rapid Antigen Test

PCR Park & Test

Can I take the Day 2 test earlier than on the second day?

Travel rules for passengers arriving in Scotland from abroad ended in March 2022, meaning day 2 tests are no longer required for vaccinated or un-vaccinated passengers arriving to Scotland.

Visit the GOV.SCOT website for the most up to date information:

Coronavirus (COVID-19): international travel - gov.scot (www.gov.scot)

Traveling Safely

What precautionary measures are in place at Aberdeen Airport?

We are continuing to follow the medical, clinically driven, advice from the relevant health authorities on what measures are required and effective to deal with COVID-19. This includes:

Promoting all of the latest advice on COVID-19 which has been supplied by Health Protection Scotland and Public Health England.

Installing hand sanitisers throughout the airport.

Enhancing our already thorough cleaning procedures with a specific focus on the regular cleaning of hard surfaces.

What's the risk of coronavirus for travellers?

There are some countries and areas where there's a higher chance of coming into contact with someone with COVID-19. The NHS has prepared the following advice for travellers. NHS Advice

Should I wear a face mask?

The need to wear facial coverings in Scotland ceased in line with the Scottish Government's published plan for living with COVID. Wearing masks is no longer mandated, and is down to personal choice within Aberdeen Airport, please check with your airline on their on board requirements which may differ to airport and other airlines.

How can I prepare ahead of my trip?

If you are travelling soon and worried about how COVID-19 might affect your plans, please check ABTA’s latest advice here. You can also find more information for passengers and holidaymakers on the CAA website.


If you do not wish to travel due to a pre-existing condition, please contact your airline or if your doctor has recommended you not to travel please contact your travel insurance company.

Can people accompany me to the airport?

Yes, family and friends of departing passengers are allowed in the terminal.

What are the social distancing rules at airports?

The need to observe physical distancing ceased in line with the Scottish Government's published plan for living with COVID.

Airport Services

What do I do if I’ve booked parking or lounge and my airline cancels my flight?

FLEXIBLE PRODUCT BOOKING

If you’ve pre-booked parking on a flexible product, you can cancel and get a refund, or amend your booking online as part of the terms of the product you’ve booked. This can be completed online up to 2 hours before your arrival date at the car park. Please visit the manage my booking section on the Aberdeen Airport website or, visit the website you booked through and cancel or amend once you’ve logged into your booking.

NON-FLEXIBLE PRODUCT BOOKING

If you’ve pre-booked parking on a non-flexible product and you wish to amend or cancel your booking, we can issue you with a promo code to the full value of your booking which you can use to book parking for a future date. The promo code will be valid for 12 months from the date of issue. To request your promo code, please email us at [email protected] with your booking reference number and contact details and we’ll respond to you as soon as possible.

Can I park at the airport?

Our car parks are open and operational for those customers flying or being picked up/dropped off.

Short Stay Car Park

Long Stay Car Park

Priority Parking

Offshore Parking

Can I book the airport lounge?

Yes, our Northern Lights Lounge is open. Please visit our Northern Lights Lounge page for more details.

Can I buy food at the airport during COVID19?

Please visit our Shop & Dine page to view our shops and restaurants along with their opening hours.

Is Aberdeen Airport still offering Special Assistance during COVID19?

If you have booked special assistance, please head to the special assistance area within the check-in hall.

Our colleagues are all equipped with protective clothing and our wheelchairs are cleaned thoroughly after each use.

Those requiring special assistance are permitted to bring one other non-flying member of the public with them to help them get to the assistance point.

For more information, check our FAQs for special assistance passengers travelling through the airport.

Are there changes to Airport Security during Covid 19?

The rules on hand luggage have not changed, so please ensure any liquids are in containers of less than 100ml (including hand gel) and placed in a clear plastic bag before entering security. Laptops and tablets should also be outside your bag.

Please always check with your airline before heading through airport security.

What are the airport security measures during the coronavirus pandemic?

Follow instructions from airport and airline staff, which may include: where to sit, how to queue at check-in, security or when boarding the aircraft.

Travel Questions

Will my flight be affected?

If you’re concerned about your travel plans, please contact your airline for the latest flight information.

Where can I travel?

To see a list of destinations we currently fly to from Aberdeen Airport, please visit our Destinations page.

Sign up to our newsletter for the latest updates on travel.

Do I need to quarantine for 10 days when travelling to the UK during the covid 19 pandemic?

Travel rules for passengers arriving in the UK from abroad ended in March 2022. If you are arriving in the UK from a foreign country you do not need to:

Complete a Passenger Locator Form

Take any COVID-19 tests before you leave for Scotland, or after you arrive

Isolate / quarantine when you arrive

 

Visit the GOV.SCOT website for the most up to date information:

Coronavirus (COVID-19): international travel - gov.scot (www.gov.scot)

Download our App

Stay up to date with the latest Coronavirus information with the free Aberdeen Airport app, get real-time flight info, flight notifications and more. Now also available on Apple watch. Find out more.

  • Download from the App Store
  • Get it on Google Play