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PCR Walk-Up Test

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GBP = 1065.00 EUR

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1

Where is the PCR Walk-Up testing done?

Passengers flying who require this test will not be allowed to check-in unless they have a negative test result.

On arriving, these passengers must follow signs for the testing zone, located on the ground floor of the terminal, before security search, in Joes Coffee House. At the entrance, report to the Reception desk, where further instruction will be provided.

2

How and where do I take the test?

The testing zone, located on the ground floor of the terminal, before security search, in Joes Coffee House.

3

What happens if I test negative?

Passengers who test negative will be allowed to proceed to check-in for their flight.

Given the frequency of change, we advise you to check the GOV.UK Foreign Travel Advice website for the latest details.

Some countries require printed certificates, rather than electronic versions on your phone. Please use the link below to check the specific requirements of the country you are travelling to.

4

What happens if I test positive?

If a passenger tests positive they will then need to leave the terminal as soon as possible. Aberdeen Airport will do everything possible to help the passenger contact their airline. You will not be allowed to check-in for your flight or go through security if you test positive for Coronavirus.

5

What precautionary measures are in place at Aberdeen Airport?

We are continuing to follow the medical, clinically driven, advice from the relevant health authorities on what measures are required and effective to deal with COVID-19. This includes:

  • Promoting all of the latest advice on COVID-19 which has been supplied by Health Protection Scotland and Public Health England.
  • Installing hand sanitisers throughout the airport.
  • Enhancing our already thorough cleaning procedures with a specific focus on the regular cleaning of hard surfaces.

COVID Info

Find all the information you need on COVID and travelling through the airport on our dedicated information page

Coronavirus - COVID19 - Information
6

What's the risk of coronavirus for travellers?

There are some countries and areas where there's a higher chance of coming into contact with someone with COVID-19. The NHS has prepared the following advice for travelers

7

What should I do if I’ve arrived from a country with confirmed cases?

Any passenger arriving from an affected country should follow the advice of the UK Government which is available on their website. If you are at the airport and experiencing the symptoms of a cough, fever or shortness of breath please make yourself known to the nearest colleague who will be able to support you. If you are not at the airport, please call NHS on 111.

8

Will my flight be affected?

If you’re concerned about the impact of the COVID-19 outbreak on your existing travel plans, please contact your airline for the latest flight information.

9

Should I wear a face mask?

It is compulsory for passengers arriving and travelling through the terminal to wear facial coverings at all times and to respect physical distancing. We have introduced markers across the terminal to help support passengers to maintain the correct distance where it is possible to do so.

If you require special assistance whilst at the airport, please check the Special Assistance section for any changes that may affect your journey at the airport due to additional COVID-19 measures.

10

How can I prepare ahead of my trip?

If you are travelling soon and worried about how COVID-19 might affect your plans, please check ABTA’s latest advice here. You can also find more information for passengers and holidaymakers on the CAA website.


If you do not wish to travel due to a pre-existing condition, please contact your airline or if your doctor has recommended you not to travel please contact your travel insurance company.

11

What do I do if I’ve booked parking or lounge and my airline cancels my flight?

With increasing news coverage around the spread of Coronavirus, we’ve been working with our booking partner APCOA to provide you with information around refunds and cancellation terms for any existing parking and lounge bookings. 

From 13th March 2020, the following terms apply to existing bookings regardless of whether your travel has been cancelled by your airline, tour operator or as a result of you wishing to change your travel plans.

Our contact centre is currently experiencing high volumes of calls. Please avoid calling or emailing unless you are due to travel in the next 72 hours. We recommend that you follow the advice below as the team are having to prioritise customers whose immediate travel plans are now impacted.

PRODUCT UPDATE


All of our car parks are open and operational for those customers still flying, or being picked up/dropped off.

Our Long Stay car park remains open for all Offshore parking customers -it is located on Montrose Road across the road from the Bristow’s terminal, a special discounted rate of £4.60 is available for all vantage card customers and buses are available to drop off and pick up at all 4 heliports.

FLEXIBLE PRODUCT BOOKING

If you’ve pre-booked parking on a flexible product, you can cancel and get a refund, or amend your booking online as part of the terms of the product you’ve booked. This can be completed online up to 2 hours before your arrival date into the car park. Please visit the manage my booking section on the Aberdeen Airport website or, visit the website you booked through and cancel or amend once you’ve logged into your booking.

If you’ve pre-booked a lounge on a flexible product, you can cancel and get a refund, or amend your booking online as part of the terms of the product you’ve booked. This can be completed online up to two hours before your arrival date into the lounge. Please visit the manage my booking section on the Aberdeen Airport website or, visit the website you booked through and cancel or amend once you’ve logged into your booking.

NON-FLEXIBLE PRODUCT BOOKING

We have amended our booking policy meaning you can cancel and get a refund, or amend your booking that you made directly with Aberdeen Airport.

Please visit the manage my booking section on the Aberdeen Airport website or email us with your booking reference number and contact details and we’ll respond to you as soon as possible. 

CONTACTING US

Please avoid calling or emailing to follow up on your refund. The team is dealing with every customer enquiry as quickly as possible but are experiencing unprecedented levels of contact at the moment which is impacting our response time. They will get back to all customers in due course and ask you to bear with and thank you for your patience and understanding at this time

FAQs

Please see the frequently asked questions for more information and help.

FAQs

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