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Terms and conditions

Read the terms and conditions for use of our websites and related services.

Website terms and conditions

Sets out the services we offer on our websites, including statements on our responsibilities and limitations.

Website terms and conditions

SMS service terms and conditions

Sets out our responsibilities and limitations regarding our mobile text messaging services, including the Flying Messenger flight information service.

SMS terms and conditions

See also

Website user privacy notice

Airport feedback

You can send us feedback by SMS – simply text 80800 and start your message with the word airport. Take part in our feedback survey by dialling 0808 189 1181 (free from a BT landline, standard charges may apply from other providers).

Send us feedback online