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Assistance Feedback

Help us improve our service

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Hotel Extras

Ensuring that your holidays are appropriately protected is one of our main priorities. That's why we have partnered with Holiday Extras so you can get a travel insurance quote to protect you before and whilst you are travelling. Holiday Extras Cover Ltd is authorised and regulated by the Financial Conduct Authority and has been independently rated 5-stars by Defaqto.

For more information or to obtain a quote, please go to their website - click the link below or call them on 0800 083 3551 to speak to a friendly advisor. Please quote BE196 upon calling.

GBP = 1065.00 EUR

Provided by Rental Cars.com

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  • Provided by Holiday Taxis

Provided by Booking.com

Euan's Guide 

Aberdeen Airport is listed in Euan's Guide, the disabled access review website.  You are able to leave feedback about the service and facilities at the airport.

CAA Survey

The Civil Aviation Authority (CAA), in co-operation with UK airports, collects feedback on the quality of the assistance provided to passengers with reduced mobility.


We would be grateful if you would take the time to complete a short survey on the assistance provided to you on departure from, and on arrival back at, Aberdeen Airport.

To give your important feedback, please click here, or follow the instructions on the card that will be given to you by the member of staff who helps you at Aberdeen Airport. You will greatly help us to improve the service we can offer you by completing this survey.

Thank you.

Aberdeen Airport