Special assistance at Aberdeen Airport

Information and advice to help passengers requiring assistance including those with additional support needs to plan their journey through Aberdeen Airport

If you have used the special assistance service, please tell us how we have performed by completing this survey or by completing a review on Euan's Guide.

The following videos have subtitles and BSL. 

Special Assistance at Aberdeen International Airport
An overview of the assistance service at Aberdeen Airport and arriving at the airport ahead of checking in for your flight.

Special Assistance check-in process
Explanation of the check in process and meeting up with the assistance team.

Special Assistance security process
An explanation and some guidance of the Security process at Aberdeen International Airport

Special assistance boarding process
An explanation of the boarding and pre-boarding process at Aberdeen International Airport for passengers who have reduced mobility and need special assistance

Special Assistance Organisations we work with