The safety and security of our passengers is our number one priority. All passengers must pass through security control before they enter the Departure Lounge.
ABM will take passengers receiving assistance to the Security Area by using the Priority Security Lane.
At the x-ray loading point you will need to remove all outer jackets and belts. Items such as mobile phones/cameras or other electrical devices along with metallic items (keys/purse) must be removed from trouser pockets for x-ray screening. If your shoes contain metal please remove them for screening but also note that a random element of passengers will also be requested by Security staff to remove footwear for x-ray screening. ABM will assist in preparing you for and during the security check.
The requirement for physical body search may be reduced for those passengers who can walk through the Security archway (a distance of approximately five meters – a walking stick can be provided if required).
Wheelchair users will inevitably activate the archway metal detector and our security staff are obliged to hand search the passenger and wheelchair in this situation. However, if you prefer, you may request to be searched in private, away from the main security control area.
If you are carrying liquids, gels, or pastes for medical reasons, in containers that contain more than 100ml, please ensure that you have a letter from your doctor confirming that these are required for medical reasons. Alternatively, you may provide a copy of the applicable prescription.
A wide range of medical devices worn on or in the body are now available for many healthcare needs. It is helpful to carry a letter from your doctor confirming that you have been fitted with a medical device or prosthesis and whether this is fitted internally or is an external device. This should be shown to a Security officer before you go through screening.
Internally fitted medical devices
Devices made of or containing metal, such as hip replacements may set off an alarm on the walk through metal detectors but will not be affected or damaged by them. They may also be seen on the security scanner but again will not be affected or damaged.
Externally fitted medical devices
It is recommended that Insulin pumps and Continuous Glucose Monitoring systems (CGM’s) are not screened by x-ray and will be screened by alternate methods to the security scanner. If you do not wish to be screened by security scanner you can ask for a hand search. This may be an enhanced hand search in private to ensure equivalence with a security scanner. The Security team can exercise discretion as to the extent of the search, subject to the security officer being able to reasonably satisfy themselves that no prohibited article is present. You will not be asked to remove your medical device for screening.
If you are carrying a spare medical device remove it from your cabin bag before the x-ray and let the Security officer know. The Civil Aviation Authority (CAA) and the Airport Operators Association (AOA) have produced a medical device awareness card for passengers with an insulin pump or CGM that can act as a reminder to passengers to prepare for their journey and provide the correct documentation at the search area. The card also acts as a reminder to Security officers that alternate processes to screening by Security scanner and spare devices by x-ray are available.
The awareness card can be downloaded here.