General Enquiries
SPEAK TO A MEMBER OF OUR TEAM
If you want to get in touch with a member of the team at Aberdeen International Airport, text "airport" followed by your message to 80800. We will get back in touch as soon as possible.
Please note: Our support team are receiving a high number of enquiries and response times may be longer than usual. If you have a general question relating to COVID please see our COVID FAQs page.
If you want to know about airport opening times please be aware that the airport terminal opens at 03:30 and closes after the last arrival.
This service is free of charge from all UK mobiles.
ABERDEEN AIRPORT MAIN TELEPHONE NUMBER:
Dial +44 (0)344 481 6666 for our information line.
OUR ADDRESS:
Aberdeen International Airport
Dyce
Aberdeen
Scotland
AB21 7DU
If you would like to leave us feedback you can complete our feedback form:
Feedback Form
Products and services
Should you wish to make changes to your booking we recommend using the Manage my booking link below. There you can re-send your booking confirmation email, update your details, and request a refund if you are within 24 hours of your arrival/covid-testing date.
If you choose to get in touch with us via phone or email, you'll need your email address and booking reference which can be found on your confirmation email.
Transport
Baggage & Security
Baggage:
Check-in and boarding:
Customs:
Immigration:
Security (Government Guidelines)
Security (Passenger Advice)
Flight Information and Enquiries
Flight Information:
Flight Information (Regarding Particular Flight):
Lost Property (in terminal or airport grounds):
Lost Property (on Aircraft):
Airline Routes:
Airline Landing Slots:
At the Airport
Doing Business with us
Advertising on Airport Sites:
Advertising in Airport Magazine:
Charges and Tariffs:
Property:
Community Matters
Press Office, Filming and Photography Enquiries Only:
Noise:
- You can log your noise complaint by completing the simple form found on our noise page.
