Contact us

SPEAK TO A MEMBER OF OUR TEAM

If you want to get in touch with a member of the team at Aberdeen International Airport, text "airport" followed by your message to 80800. We will get back in touch as soon as possible.

Please note: Our support team are receiving a high number of enquiries and response times may be longer than usual.

If you have an enquiry regarding a missing bag please email Dalcross Handling ([email protected])

If you have a general question relating to COVID please see our COVID FAQs page.

If you want to know about airport opening times please be aware that the airport terminal opens at 03:30 and closes after the last arrival.

This service is free of charge from all UK mobiles.

ABERDEEN AIRPORT MAIN TELEPHONE NUMBER:

Dial +44 (0)344 481 6666 for our information line.

OUR ADDRESS:

Aberdeen International Airport
Dyce
Aberdeen
Scotland
AB21 7DU

If you would like to leave us feedback you can complete our feedback form:

Should you wish to make changes to your booking we recommend using the Manage my booking link below. There you can re-send your booking confirmation email, update your details, and request a refund if you are within 24 hours of your arrival/covid-testing date. 

If you choose to get in touch with us via phone or email, you'll need your email address and booking reference which can be found on your confirmation email.

Manage my booking

Call 0345 222 0531

Email the booking team

Public Transport:

• National Rail Website
  
  
• Traveline: +44(0)871 200 2233  
  
  
• National Express
  
  
• Taxi Information
  
  

Travel Sales:

• Book flights and hotels online

Baggage:

• Airline Contacts

Check-in and boarding:

• Airline Contacts

Customs:

• HM Revenue & Customs

Immigration:

• UK Border Force

Security (Government Guidelines)

• Department for Transport

Security (Passenger Advice)

• Aberdeen Security

Flight Information:

• Download the ABZ App for flight info

Flight Information (Regarding Particular Flight):

• Aberdeen Flight Information

Lost Property (in terminal or airport grounds):

• [email protected]

Lost Property (on Aircraft):

• Airline Contacts

Airline Routes:

• CAA

Airline Landing Slots:

• ACL

Lounges:

• Book Aberdeen Airport Lounges

Northern Lights Lounge:

• Tel: +44(0)1224 348532  

Shopping:

• Shopping at Aberdeen Airport

Special Assistance:

• Special Assistance at Aberdeen Airport

Advertising on Airport Sites:

• [email protected]

Advertising in Airport Magazine:

• [email protected]
  
  
• Tel: 0141 302 6418       
   
• Mob: 07590 634434

Charges and Tariffs:

• Conditions of use

Property:

• [email protected]

Press Office, Filming and Photography Enquiries Only:

• +44(0)1224 725 757
           
• [email protected]

Noise:

• You can log your noise complaint by completing the simple form found on our noise page.