Contact us
Speak to a member of our team
If you want to get in touch with a member of the team at Aberdeen International Airport, text "airport" followed by your message to 80800. We will get back in touch as soon as possible.
**If you want to know about airport opening times please be aware that the airport terminal opens at 03:30 and closes after the last arrival.
This service is free of charge from all UK mobiles.
Aberdeen Airport main telephone number
Dial +44 (0)844 481 6666 for our information line*.
*Calls cost 7p per minute plus your telephone company's access charge.
If you use a textphone call 0844 571 7410
Our address
Aberdeen International Airport, Dyce, Aberdeen, Scotland AB21 7DU
| Area | Responsibility | Contact details |
|---|---|---|
| Air traffic control | NATS | www.nats.co.uk |
| Advertising - on airport sites | JCDecaux Airport |
Email: Linda.Hammond@jcdecaux.com |
| Advertising - airport magazine only | Trend Productions Ltd. | Email: clare@trendmagazine.co.uk Tel: +44(0)1224 596223 (sales enquiries only) |
| Airline routes | CAA | www.caa.co.uk |
| Airline landing slots | ACL | www.acl-uk.org |
| Baggage | Airline | Airline contact numbers |
| Travel sales | Aberdeen Airport | Book flights and hotels online Tel: +44(0)800 298 9501 (sales only) |
| Car parking | Aberdeen Airport | Book Aberdeen Airport parking Tel: +44(0)345 222 0531 |
| Charges and tariffs | Aberdeen Airport | Conditions of use |
| Check-in and boarding | Airline | Airline contact numbers |
| Community relations | Aberdeen Airport | Email: communityfund@aiairport.com |
| Customs | HM Revenue & Customs | www.hmrc.gov.uk |
| Feedback | Aberdeen Airport | Text "airport" and your message to 80800 Take our feedback survey on 0808 189 1181 Submit feedback online |
| Filming and photography | Aberdeen Airport | Filming at Aberdeen Tel: +44(0)1224 725757 |
| Flight information (live) | Airlines | Tel: +44(0)844 481 6666 |
| Flight information (SMS) | Aberdeen Airport | Aberdeen SMS flight information Text ABZ and your Aberdeen flight number to 82222 |
| Flight information (regarding a particular flight) | Airline | Aberdeen flight information |
| Immigration | UK Border Force | www.bia.homeoffice.gov.uk |
| Aberdeen main switchboard and general enquiries | Aberdeen Airport | Tel: +44(0)844 481 6666 |
| Lost property (in terminal or airport grounds) | G4S |
Tel: +44(0)1224 725 767 Register lost property here |
| Lost property (on aircraft) | Airline | Airline contact numbers |
| Lounges | Aberdeen Airport | Book Aberdeen Airport lounges |
| Noise | Aberdeen Airport | Tel: +44(0)1224 348 420 |
| Property | Aberdeen Airport | Email: jon.matthews@aiairport.com |
| Public transport | Train Bus Coach Taxi |
www.nationalrail.co.uk |
| Press office (media enquiries only) | Aberdeen Airport | Email: media@aiairport.com Tel: +44(0)1224 725 757 |
| Security (government guidelines) | Department for Transport | www.dft.gov.uk |
| Security (passenger advice) | Aberdeen Airport | Aberdeen security |
| Shopping at Aberdeen Airport | Aberdeen Airport | Shopping and eating at Aberdeen |
| Special assistance | Aberdeen Airport | Special assistance at Aberdeen |