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Contact Us

If you’re looking for a quick answer to our most popular questions, please visit our helpful FAQ pages listed under the Quick Links section on this page.

Please see below for a list of contact numbers you can use to get in touch with Aberdeen Airport. In order to help direct you as quickly as possible to the correct department please take note of the type of query you are calling about as we have different contact numbers for different services.

OUR ADDRESS:

Aberdeen International Airport
Dyce
Aberdeen
Scotland
AB21 7DU

1

General Enquiries

SPEAK TO A MEMBER OF OUR TEAM

If you want to get in touch with a member of the team at Aberdeen International Airport, text "airport" followed by your message to 80800. We will get back in touch as soon as possible.

Please note: Our support team are receiving a high number of enquiries and response times may be longer than usual. If you have a general question relating to COVID please see our COVID FAQs page.

If you want to know about airport opening times please be aware that the airport terminal opens at 03:30 and closes after the last arrival.

This service is free of charge from all UK mobiles.

ABERDEEN AIRPORT MAIN TELEPHONE NUMBER:

Dial +44 (0)344 481 6666 for our information line.

OUR ADDRESS:

Aberdeen International Airport
Dyce
Aberdeen
Scotland
AB21 7DU

If you would like to leave us feedback you can complete our feedback form:

 

Feedback Form
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Products and services

Should you wish to make changes to your booking we recommend using the Manage my booking link below. There you can re-send your booking confirmation email, update your details, and request a refund if you are within 24 hours of your arrival/covid-testing date. 

If you choose to get in touch with us via phone or email, you'll need your email address and booking reference which can be found on your confirmation email.

Manage my booking

Call 0345 222 0531

Email the booking team

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Transport

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Baggage & Security

Baggage:

Check-in and boarding:

Customs:

Immigration:

Security (Government Guidelines)

Security (Passenger Advice)

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Flight Information and Enquiries

Flight Information:

Flight Information (Regarding Particular Flight):

Lost Property (in terminal or airport grounds):

Lost Property (on Aircraft):

Airline Routes:

Airline Landing Slots:

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At the Airport

Lounges:

Northern Lights Lounge:

Shopping:

Special Assistance:

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Doing Business with us

Advertising on Airport Sites:

Advertising in Airport Magazine:

Charges and Tariffs:

Property:

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Community Matters

Press Office, Filming and Photography Enquiries Only:

Noise:

  • You can log your noise complaint by completing the simple form found on our noise page.