Doing Business

The Conditions of Use document details the terms and conditions that apply to flights operating at the airport. The document includes:

> Definition of terminology
> Operational conditions
> Payment terms
> Data requirements
> Schedule of charges for:

• Landing
• Departing passengers
• Parking
• Peak/Off-peak
• Noise and weight categories
• Rebates

Our Conditions of Use document, along with a list of our sundry charges can be downloaded in PDF format below :

Aberdeen International Airport Conditions of Use 2020 

Aberdeen International Airport Sundry Charges 2020

AGS Airports IT Services Rate Card 2020

For general enquiries about operating from Aberdeen International Airport, please email [email protected].

The property team at Aberdeen International Airport manages a diverse property portfolio.

This includes offices, airside support facilities, airline lounges, warehouses, airline desks, ground handling accommodation, fuel facilities, crew reporting centres and aircraft hangars.

Effective management of the property portfolio is vital to the operation of the airport, with our customers heavily reliant on the availability of accommodation and our quality of management.

If you would like to know more about our portfolio of property services at and around our airport, please contact Lisa Thain via email.

Why not contact us to find out what we can offer you?

If you would like further information about what airport property is currently available, please email: [email protected]

We would be delighted to show you round and answer all your questions. Aberdeen Airport isn’t just an airport – it’s a great place for doing business.

Aerodrome Safeguarding is essentially the protection of a set of flight safety surfaces around the airfield, from any potential physical or technical impacts of a proposed development.

In 2003, BAA assumed responsibility from the Civil Aviation Authority (CAA) as the statutory safeguarding consultee for developments within its individual aerodrome areas. As of September 2012, the responsibility of Aberdeen International Airport’s (AIA) safeguarding was transferred from a central planning team in Heathrow, to AIA, who now oversees all planning applications and pre-planning requests.

The aerodrome safeguarding process is included in UK Legislation as an integral part of planning procedures as outlined in the Town and Country Planning (Safeguarded Aerodromes, Technical Sites and Military Explosives Storage Areas) (Scotland) Direction 2003. It also forms part of AIA’s license agreement, as administered by the CAA, to ensure and maintain the integrity of safe flight operations in and around the aerodrome.

Areas of development interest within 15 km of AIA:

• Tall Structures
• Masts or antennas emitting signals which could interfere with airport navigation aids
• Landscaping schemes which encourage wildlife habitats, including SUDs
• Developments using highly reflective materials such as glazed roofs or photo voltaic cells
• Use of cranage and other tall construction equipment (within 6km)
• Lighting and illuminated signage
• Firework displays, balloon releases and blimp launches

The above list of developments is not exhaustive and AIA encourages early pre-application dialogue with developers where their development may impact upon the operations of the Airport. Pre-application guidance is free of charge for all developments, subject to availability of resource.

We have created a dedicated page regarding flying drones near our airport. For more information, see here.

The effects of wind turbines on airport radar and navigational systems may lead to a substantial degradation of the ability to provide Air Traffic Services (ATS). It is therefore important for AIA to take a proactive approach together with windfarm developers to ensure the continued safe and efficient operation of the ATS. Any wind farm/turbine application within a 30km radius of the airfield, must be assessed by AIA’s Safeguarding Team to ensure there is no physical or technical effect on safe airport operations.

All Planning Applications received by the Local Planning Authority (LPA) will be forwarded to AIA, as a statutory consultee, for assessment. AIA will assess such applications, in conjunction with National Air Traffic Services (NATS), and forward a formal response to the LPA.

Please note that whilst every effort will be made to offer pre-application advice on turbine proposals with regard to suitability of location (physical safeguarding), technical effects on radar and navigational systems are assessed by NATS. NATS offer a chargeable pre-application service.

As of 31st May 2021 Crane operators, construction companies working within the safeguarded zone of Aberdeen International Airport  and contractors who require to operate cranes and lifting equipment within 10 nautical mile of Aberdeen International Airport and at heights of more than 10 metres or at a height higher than that of surrounding structures or trees must in the first instance notify the CAA and complete the online Crane Notification Form (DAP1924). The CAA will then notify AIA Airside Operations Team who will will assess whether the crane falls within the safeguarded area for Aberdeen International Airport, if it does Aberdeen International Airport will carry out an obstacle assessment. In some circumstances, a more detailed assessment will be required and could extend the time taken to grant a permit. Charges apply for the processing of crane applications, details of charges are available on Aberdeen International Airport website within the Safeguarding page.

The CAA recommends initial contact using the notification at least eight weeks before the erection of the crane.

The CAA also recognises that on occasions the eight week notification prior to crane operations commencement is not possible therefore additional notification timescales have been created as follows:

1.PLANNED LONG-TERM PROJECTS: Notification to be sent to the CAA at least eight weeks (40 working days) before the erection of the crane. The CAA will then identify parties that may be affected by the crane and inform the crane user and affected parties about the next steps.

2.AD-HOC PROJECTS: Notification to be sent to the CAA not later than five working days in advance. The CAA will then identify parties that may be affected by the crane and inform the crane user and the affected parties about the next steps.

3.UNFORESEEN AND URGENT PROJECTS: If there is an unforeseen and urgent requirement to erect a crane within 5 working days from the notification, the crane user is required to contact AIA by completing a crane permit application form and emailing it to [email protected]. The CAA Crane Notification Form (DAP1924)  form must then be completed and submitted to the CAA as soon as possible and the crane requestor is to advise that Aberdeen International Airport has been contacted and the reason for less than 5 working days’ notice.

Note if the crane is operating further than the 6km range of Aberdeen International Airport, the notification form should still be submitted to the CAA, who will process such notifications at the earliest opportunity.

Please be aware any crane erected without a positive response received from the CAA or Aberdeen International Airport may be considered a hazard to air navigation and such a crane operates at the crane user’s risk of endangering the safety of an aircraft.

Crane application charges:
The charges are as detailed below.

• Application with less than 48hrs notice = £250
• Application with less than 120hrs notice = £150
• Application greater than 5 days notification = £100
• Cranes requiring first time and technical assessment = £250
• Crane Extensions = £50

Crane authorisation form

Crane operating regulations in the vicinity of airfields

More information

For an overview on Aerodrome Safeguarding and an understanding of what may or may not effect AIA operations, please refer to the AIA Aerodrome Safeguarding Guidance Document.

For further guidance on issues relating to aerodrome safeguarding in general, please refer to the Airport Operators Association Guidance Notes.

Alternatively, for more information on the AIA safeguarding process, or to discuss a pre-application proposal, please contact the Safeguarding Team at [email protected].

At Aberdeen International Airport, our procurement team works with suppliers to deliver maximum value in the procurement of all goods and services, while ensuring that the highest possible standards are maintained.

Our Procurement Policy

Aberdeen International Airport adopts a clear, concise and fair contracting policy.

Standard PO terms and conditions.
Revised 25 April 2018

Contact Procurement

For supplier enquiries, please contact:

Procurement Department
Glasgow Airport
Erskine Court
St Andrew’s Drive
Paisley
PA3 2SW

Email: [email protected]

We are always keen to hear from airlines and tour operators who wish to explore the possibility of doing business at Aberdeen International Airport and developing their business by providing services for our affluent and mobile community. On-going marketing support is a given to ensure we succeed together.

Please contact our Head of Airline Marketing and Development, Steven Marshall via email to get the conversation going.

Advertising at Aberdeen International Airport is a sound investment offering high footfall combined with high dwell time - your adverts will really stand out.

The airport provides a totally unique environment for advertisers to reach an affluent and influential audience. Offering high dwell time, impactful advertising opportunities and a captive audience who are in a receptive mindset, airport advertising is an effective and powerful communications platform. Having a presence at the airport offers brands associations with internationality and prestige, but most importantly provides access to some of the most important and hard to reach audiences from around the globe.

There are advertising opportunities at Aberdeen Airport to suit all campaign aims and budgets. Ranging from high impact large format sites to campaign 6 sheets and pan airport digital screens. There are also unique promotional spaces within the terminal for passenger engagement with your products.

Global specialises in advertising on our airport. If you would like to know more about advertising opportunities, contact:

Greg Slatter: [email protected]

Key Stats:

• The most influential 10% of the population are 4x more likely to be found at the airport
• Key decision makers are 76% more likely to be found at the airport
• 83% of global frequent travellers feel brands advertised at the airport are prestigious
• Aberdeen has the highest business birth rate outside of London
• 53% of passengers at Aberdeen Airport are travelling for business purposes

Aberdeen Airport's official magazine is called Skylife, which is published quarterly. Some 27,000 copies are printed and distributed in the airport terminal and around Aberdeen City and Shire.

The magazine includes airport news, new destinations information, local features, as well as what to do in and around Aberdeen.

If you would like to advertise in Skylife or require further information, please contact:

Carol-Anne Forbes
0141 302 6418 / 07590 634434
[email protected]

Join the Aberdeen International Airport affiliate program today and monetise your website traffic by referring sales to aberdeenairport.com.

Aberdeen International Airport serves over 3 million passengers every year and flies to over 40 direct destinations from the North East of Scotland.

Parking – Our car parks are located closest to the airport terminal building.  Affiliate partners can sell our Long Stay, Short Stay, Priority and Park & Depart products.

Lounges – The Northern Lights Lounge offers all passengers premium quality at a fair price.  Inspired by the very best of Aberdeenshire, guests can enjoy a wide selection of locally-sourced, quality food and drink options, as well as taking-in panoramic runway views before their flight.  Affiliates can sell tickets to the Northern Lights Lounge.

Aberdeen International Airport wishes to partner with publishers of all varieties however we are especially keen to hear from you if you have any of the following types of websites:

• Travel specific sites
• Aberdeen location specific sites
• Demographic specific sites (e.g. students, over 50’s, corporate)
• Lifestyle specific sites (e.g. beach holidays, skiing, golf, hiking, cycling)
• Car parking or lounge specific sites
• Aberdeen-based social influencers

Standard suite of brand and offer led banner creative.

The Aberdeen International Airport affiliate program resides on Affiliate Future – Sign up here

Please get in touch if you have any questions concerning Aberdeen International Airport’s affiliate program.

Luke Shipway
Accounts Executive
T: +44 (0)20 7936 6791
E: [email protected]

One Stop Shop provide professional maintenance services. All services are carried out by fully competent on site tradesperson who are already full Aberdeen International Airport pass holders with access to all areas, including airside. These tradespersons are all site familiar and have been inducted through the Aberdeen International Airport control of contractors process. We cover a range of services, including:

• Electrical Maintenance & Testing
• Electrical Installation
• Mechanical Maintenance & Testing
• Civil Engineering works
• Joinery Services
• Painting
• Ground works
• Plumbing Service
• IT services
• Cleaning
• Airside Escorting

Why One Stop Shop?

• Our tradespersons are on site at all times
• Our tradespersons are full security pass holders, eliminating the need for temporary security passes and the requirement to gain control of contractors approval to work on our site
• Our team hold all the relevant experience, training and all the health and safety requirements in place to conduct work on the airport grounds
• We have a large catalogue of contractors that work in the airport on a regular basis and know the site

All electrical work complies with the legal requirements of the Electricity at Work Regulations 1989 and the Management of Health & Safety at Work Regulations 1999.

It is also fully compliant with BS 7671 : 2001 Requirements for Electrical Installations (IET Wiring Regulations 17th Edition).

Tradespersons are fully compliant with all AIA Safe Systems of Work (SSOW) and all other statutory regulations and British Standards. This service is backed by a quality inspection process.

Electrical Maintenance & Testing

• Fixed electrical installation testing (5 years)
• Thermal Imaging
• Portable appliance testing (PAT)
• Residual current device testing (RCD’s)
• Fault investigation and repair
• Earth bed testing
• Testing and repair of fire alarms
• Testing and repair of emergency lighting
• Testing and repair of CCTV
• Testing and repair of security systems
• Repair and re-lamping of all types of external/internal lighting

Electrical Installation

• Minor electrical installations and alterations to existing wiring

• Maintenance and repair of split air conditioning systems
• Maintenance and repair to roller, sliding and fast action doors
• Pump maintenance
• Maintenance of heating and ventilation Systems

• Installation, maintenance and repair to all surfaces on roads, car parks, paths and general areas.
• Slabbing and loose chips
• Interceptor and slot drain cleaning
• Foul and storm drain cleaning/blockages clearing

• Installation, maintenance and repair on doors (including ironmongery)
• Ceilings, walls and shelving
• Dilapidations
• Rest room/kitchen installation and maintenance

• All internal and external coverings including all specialist finishes

• Installation, maintenance and repair to all water services including supply and waste pipework
• Legionella testing to comply with the current ACOPS L8 standard

• Landscaping, grass management
• Borders and general horticultural

• Cleaning
• Airside escorting
• Specialist waste services

• Moving phone and network lines

Email: [email protected]

We own a state-of-the-art telecommunications infrastructure, based on future-proof technology, that forms the basis of our service portfolio and on which we currently provide the following services:

• Telephony - telephones, fax and PDQ connectivity
• Managed LAN services
• Wireless LAN
• Fibre cabling
• Flight Information Display Screens (FIDS)
• Staff Information Systems (SIS)
• CCTV
• IPTV - television connectivity

For further information, please contact Graham Carroll via email.

We pride ourselves on recognising and implementing retail opportunities that meet our unique consumer trends and passenger profile. If you'd like to know more please contact Jemma Cumming via email.

For other airport contacts, visit our contact us page.