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Special Assistance

Advice for passengers with special needs

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"AccessABZ” is the forum at Aberdeen International Airport through which we consult with local disability organisations and users of the assistance service.

Below you can find the latest forum Terms of Reference and Minutes.

Terms of Reference: 

AccessABZ Terms of Reference (307kb PDF) 



AccessABZ Minutes March 2015

AccessABZ Minutes September 2015

AccessABZ Minutes March 2016

AccessABZ Minutes September 2016

AccessABZ Minutes September 2016 (large print)

AccessABZ Minutes March 2017

AccessABZ Minutes September 2017

AccessABZ Minutes September 2017 (large print)

AccessABZ Minutes March 2018

AccessABZ Minutes March 2018 (large print)

AccessABZ Minutes October 2018

AccessABZ Minutes October 2018 (large print)

AccessABZ Minutes March 2019

AccessABZ Minutes March 2019 (large print)

AccessABZ Minutes October 2019

AccessABZ Minutes October 2019 (large print)

AccessABZ 2020 Update Presentation


Our work with Local and National Disability Organisations

We are in close dialogue with many local and national disability organisations in order to keep improving the service we provide. We actively seek feedback on our facilities to ensure they are fit for purpose and welcome the input of individuals and groups to shape our future provision.

You can find details of our most recent engagement with disability organisations here.


Previous examples of our engagement can be found here.

The organisations we continue to work with include;

  • Grampian Opportunities
  • Friendly Access
  • Alzheimer Scotland – Action on Dementia
  • North East Sensory Services
  • Guide Dogs for the Blind
  • Mental Health Aberdeen
  • Deaf Action
  • Me Too! Magazine
  • Autism Network Scotland
  • Shopmobility Aberdeen
  • NHS
  • Aberdeen City Council
  • G4S

We welcome your feedback in order to continue to make improvements to the service and facilities.  Please contact [email protected]