Assistance: Performance standards

Assistance : Performance Standards
Service levels agreement for special assistance

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Passengers should be aware of disruption on the Aberdeen-Dyce railway line from Saturday 12th May for a period of 14 weeks. Click here more details.

Assistance: Peformance standards

Special Assistance Service Performance Standards

Download: Special Assistance Service Performance standard Overview

Special Assistance Service Performance October 2017 to March 2018

Download: CAA PRM Special Assistance Performance October 2017 to March 2018

Special Assistance Service Performance April 2017 to September 2017

Download: CAA PRM Special Assistance Performance April 2017 to September 2017

Special Assistance Service Performance October 2016 to March 2017

Download: CAA PRM Special Assistance Performance October 2016 to March 2017

Special Assistance Service Performance April 2016 to September 2016

Download: CAA PRM Arrivals Data April to September 2016

Special Assistance Service Performance October 2015 to March 2016

Download: Special Assistance Service Performance October 2015 to March 2016

Special Assistance Service Performance April 2015 to September 2015

Download: CAA PRM Arrivals Data April to September 2015

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