Assistance: Performance standards

Assistance : Performance Standards
Service levels agreement for special assistance

Following news that British Midland Regional Limited (FlyBMI), which offered services from various UK airports has suspended all operations with immediate effect, the Civil Aviation Authority (CAA) has issued the following advice to affected passengers.

Loganair has confirmed it will pick up flybmi’s routes to Bristol, Oslo and Esbjerg. Read more.

Assistance: Peformance standards

Special Assistance Service Performance Standards

Download: Special Assistance Service Performance standard Overview

Special Assistance Service Performance April 2018 to September 2018

Download: CAA PRM Special Assistance Performance April 2018 to September 2018

Special Assistance Service Performance October 2017 to March 2018

Download: CAA PRM Special Assistance Performance October 2017 to March 2018

Special Assistance Service Performance April 2017 to September 2017

Download: CAA PRM Special Assistance Performance April 2017 to September 2017

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Assistance : Performance Standards

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