Aberdeen International Airport has today refreshed its Campus Watch initiative, in partnership with Police Scotland, ahead of what is expected to be a busy summer travel period with increased passenger volumes and major event travel.
Campus Watch is a proactive, partnership-led initiative designed to support a safe, welcoming and disruption-free experience for passengers, staff and airline crew.
The refresh comes as the airport prepares for a rise in travellers over the summer months, including supporters travelling to the World Cup, with a focus on prevention, reassurance and early intervention.
The initiative reinforces the airport’s zero-tolerance approach to unacceptable behaviour, including alcohol misuse, aggression and verbal abuse.
Although incidents of disruptive behaviour at Aberdeen International Airport remain extremely rare, the refreshed approach ensures frontline teams are equipped with enhanced support, clear reporting channels and rapid communication tools to identify and address concerns at an early stage.
As part of Campus Watch, airport staff can report individuals displaying signs of disruptive behaviour directly to the airport’s central control room. Information can then be communicated quickly across the airport campus, enabling early intervention from airport teams or Police Scotland where required.
Passengers may be engaged, monitored or refused service at bars and restaurants if behaviour does not meet expected standards.
The refresh also places a renewed emphasis on helping passengers prepare for security screening to ensure smooth journeys through the airport.
Travellers are being encouraged to plan ahead before arriving at the airport, including checking what items they can and cannot take through security, ensuring passports and documentation meet entry requirements, and reviewing the latest travel advice for their destination.
Certain items associated with traditional dress or events, such as kilt pins, sgian dhus, large brooches or novelty items, may need to be packed in hold baggage or surrendered at security.
Being prepared helps minimise delays, reduces frustration at security search and supports a positive experience for all passengers.
William Wallace, Security Manager at Aberdeen International Airport, said: “Aberdeen International Airport is preparing for a particularly busy summer, with thousands of passengers travelling for holidays, major events and the World Cup.
“Our priority is to ensure everyone has a safe and positive journey through the airport. While most passengers travel responsibly, we are clear that unacceptable behaviour will not be tolerated.
“Campus Watch helps us take a proactive approach by identifying issues early, supporting our teams and working closely with Police Scotland to ensure the airport remains a safe and welcoming environment.
“We would also encourage passengers to plan ahead and familiarise themselves with security requirements before travelling, as this helps avoid unnecessary delays and ensures a smoother experience for everyone.”
Airport Commander, Inspector Kelly Manson, from Police Scotland’s Border Policing Command, said: “Abuse doesn't fly - we want all travellers and staff to feel safe. Officers work closely with airport colleagues, including security, airlines, ground agents, and retail.
“Our approach through Campus Watch is not to wait and respond to incidents of disorder, but to proactively prevent them from occurring, through a combination of early intervention, engagement, and patrolling. Police Scotland is here to support you and to ensure your journey through the airport campus is a successful one.”
Campus Watch operates year-round and forms part of Aberdeen International Airport’s continued commitment to working collaboratively to ensure a safe, efficient and positive travel experience for all.