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Terms and Conditions

Retail Refunds

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GBP = 1065.00 EUR

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Shopping at the airport is even more enjoyable and convenient than ever before. You may be familiar with the wide selection of shops, fantastic range of products and outstanding value at Aberdeen Airport. But did you know that as part of our commitment to providing world class customer service, we have paired with retailers who also offer generous return policies up to 60 days?

This enables you to shop with total peace of mind knowing that if anything goes wrong with your purchase, or if you simply change your mind, you can return it and we'll guarantee a full refund*. You can also request, but we cannot guarantee, a replacement (for same), exchange (for different) or repair to the product.

How to return your goods

All goods returned under the World Shopper Promise must be received within 60 days of purchase, together with the proof of purchase.

Please refer to our retailer pages for specific returns policies:


World Duty Free



Aberdeen Airport