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Terms and Conditions

Retail Refunds

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Hotel Extras

Ensuring that your holidays are appropriately protected is one of our main priorities. That's why we have partnered with Holiday Extras so you can get a travel insurance quote to protect you before and whilst you are travelling. Holiday Extras Cover Ltd is authorised and regulated by the Financial Conduct Authority and has been independently rated 5-stars by Defaqto.

For more information or to obtain a quote, please go to their website - click the link below or call them on 0800 083 3551 to speak to a friendly advisor. Please quote BE196 upon calling.

GBP = 1065.00 EUR

Provided by Rental Cars.com

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  • Provided by Holiday Taxis

Provided by Booking.com

Shopping at the airport is even more enjoyable and convenient than ever before. You may be familiar with the wide selection of shops, fantastic range of products and outstanding value at Aberdeen Airport. But did you know that as part of our commitment to providing world class customer service, we have paired with retailers who also offer generous return policies up to 60 days?

This enables you to shop with total peace of mind knowing that if anything goes wrong with your purchase, or if you simply change your mind, you can return it and we'll guarantee a full refund*. You can also request, but we cannot guarantee, a replacement (for same), exchange (for different) or repair to the product.

How to return your goods

All goods returned under the World Shopper Promise must be received within 60 days of purchase, together with the proof of purchase.

Please refer to our retailer pages for specific returns policies:

WHSmith

World Duty Free

Boots

 

Aberdeen Airport